Scanbrix, Inc. (“Scanbrix,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the integrity of your data. This Privacy Policy explains how we collect, use, and protect your information when you use our software, website, and related services (the “Services”).

By using Scanbrix, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account or purchase services, we collect:

• Name

• Company name

• Email address

• Phone number (if provided)

• Payment details (processed securely via third-party providers)

1.2 Project Data (Your Core Asset)

When you use Scanbrix, you may upload:

• LiDAR scans

• Point clouds

• Images

• 3D models

• Floor plans or related files

We also collect associated metadata such as:

• File size

• Device type

• Timestamps

Optional location data (if enabled)

1.3 Communications

We retain communications such as:

• Emails

• Support requests

• Feedback

1.4 Device & Usage Data

We may automatically collect:

• IP address

• Browser type

• Device identifiers

• Operating system

• Usage behavior (pages visited, actions taken)

We use cookies and similar technologies for analytics and performance.

1.5 Third-Party Integrations

If you connect Scanbrix with third-party tools (e.g., design software or cloud storage), we may receive relevant data from those services in accordance with their policies.

2. How We Use Your Information

We use your information to:

• Deliver and operate Scanbrix Services

• Process orders and provide outputs

• Communicate with you (support, updates, notifications)

• Improve product performance and reliability

• Develop new features

• Ensure platform security and prevent misuse

• Comply with legal obligations

3. Data Ownership & Control (Key Principle)

You retain full ownership of all Content you upload to Scanbrix.

• We do not claim ownership over your scans, models, or project files

• We do not sell, license, or commercially exploit your project data

• Your data is used strictly to deliver the services you request

This is a core principle of how Scanbrix operates.

4. AI & Research Usage (Clear and Controlled)

Scanbrix may use limited, controlled datasets to improve its technology, including computer vision and automation systems.

However:

• We do not use your identifiable project data for AI training without explicit permission

• Any data used for research is:

  • Aggregated and anonymized where possible

  • Stripped of personal identifiers

• We do not create publicly distributed datasets from user content

You remain in control of how your data is used.

5. Sharing of Information

We do not sell your personal or project data.

We may share limited information only in the following cases:

5.1 Service Providers

With trusted vendors (e.g., cloud hosting, payment processors, analytics tools) strictly to operate our services.

5.2 Legal Requirements

If required by law, regulation, or valid legal request.

5.3 Business Transfers

In the event of a merger, acquisition, or restructuring.

5.4 Your Actions

If you choose to share your data with collaborators or third-party platforms, their policies will apply.

6. Data Retention

We retain your data:

• As long as your account is active

• As needed to provide services

• As required for legal, tax, or security purposes

You may request deletion at any time.

7. Your Rights & Controls

You may:

• Access and update your information

• Request deletion of your account and data

• Opt out of marketing emails

• Disable cookies via browser settings

To request data deletion, contact:
privacy@scanbrix.com

8. Security

We implement industry-standard safeguards including:

• Encryption

• Secure storage

• Access controls

However, no system is completely secure. You are responsible for maintaining your account credentials.

9. International Data Processing

Your data may be processed in jurisdictions outside your country, including the United States, where data protection laws may differ.

10. Children’s Privacy

Scanbrix is not intended for users under the age of 13. We do not knowingly collect data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Services after updates constitutes acceptance of the revised policy.

12. Contact

If you have questions or requests regarding this Privacy Policy, contact:

privacy@scanbrix.com